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What is ISO 20022? How smaller institutions can become ISO 20022 compliant

18 min read

Learn how smaller institutions can become ISO 20022 compliant

ISO 20022 is reshaping financial messaging, promising sharper data transparency and richer insights, but so far, it’s mostly the big players reaping the rewards. Smaller firms, meanwhile, risk falling behind as cost and limited technical know how slow their progress. Yet standing still isn't an option. The stakes? Losing ground to better equipped competitors making faster, smarter business decisions.

Our guide cuts through the complexity, breaking down ISO 20022 fundamentals into practical, actionable advice tailored for resource limited teams. From getting implementation right to exploiting the new standard for a competitive edge, we unpack how smaller market participants can not only survive, but thrive in a rapidly shifting landscape.

What is ISO 20022?

ISO 20022 is the emerging global language for financial messaging, designed to connect institutions, payment systems, and businesses seamlessly, regardless of borders.

At its core, ISO 20022 employs XML-based syntax with rich, structured data capabilities. That means that financial messages can carry significantly more detailed information compared to legacy standards like SWIFT MT, (with MT meaning ‘Message Type’), which rely on rigid, limited data structures.

These are just some examples of what this richer data now includes:

  • Invoice references
  • Purpose codes
  • Unambiguous payer or payee identification (country code, LEI, VAT),
  • Charges and fee details.

It’s now possible to extract meaningful business intelligence from payment flows, identifying patterns and opportunities that remain hidden in legacy formats like SWIFT MT.

For example:

  • Better cash flow monitoring thanks to improved (faster, automated and correct) reconciliation of the payment with the invoice, contracts of the purchase or trade transaction. This provides a better view on liquidity positions, real-time cash forecasting and allows for working capital optimisation.
  • Better analytics and business intelligence allows for more precise insights on the business patterns behaviours for both customers, suppliers and partners that can support the “counterparty “ risk assessment. Institutions have a better view of the negotiation of the terms, the relationship review process, the need for adjusting the payment terms (including the proposal of new services like short term loans and payment instalments) all based on payment predictability.
  • Better fraud detection and fraud risk management allows for the detection of duplicate invoices, incorrect charges or fees, invalid invoice identifications and unmatched goods value in letters of credit or guarantees as well as invalid payee details.

All this adds up to:

  • Automated reconciliation: Structured payment references and standardised identifiers mean you can reduce the amount of manual hours required by your teams.
  • Improved screening: More accurately identify and prevent unsanctioned transactions by analysing the structured information, rather than relying on incomplete or partial matches from MT format fields.
  • Consolidated reporting: Businesses that operate across multiple countries can standardise their reporting across different regions, making it easier to compare and contrast and eliminating the need for different systems.
  • Reduced costs: The reduced need for manual work directly translates to cost savings for businesses, as well as reducing the number of different systems you need to maintain.
  • Better compliance: Organisations can improve their audit trails, thanks to ISO20022's ability to track payment purpose codes, intermediary institutions, and original instruction references throughout the payment journey.
  • Better fraud detection: This advantage of greater visibility extends to fraud detection, where the granular data enables more sophisticated monitoring systems to identify suspicious transactions with greater accuracy.

ISO 20022 represents a change in how financial data moves through the global ecosystem. Although implementation might feel daunting, it really doesn’t need to be. By partnering with Eastnets for your migration, you’ll ensure you get ahead, without the complexity.

What is the ISO 20022 deadline? The Roadmap to Adoption and Key Milestones

The SWIFT ISO 20022 migration timeline has been in the works for some time, but it’s due to be completed by November 2025.

Developed by the International Organization for Standardization, the ISO 20022 standard's implementation began in 2004 with SEPA payments in Europe, followed by gradual adoption across major financial markets.

The global transition to ISO 20022 follows a structured timeline with specific deadlines that financial institutions must observe. For cross-border payments, SWIFT initiated its migration in March 2023, establishing a coexistence period during which both MT messages and ISO 20022 formats will be processed. This multi format approach will continue until November 2025, when MT messages will be discontinued for cross border payments.

Cross Border Payments and Reporting Plus, usually known as CBPR+, is central to the ISO 20022 migration. This defines exactly how financial institutions must implement ISO 20022 for international payments. While ISO 20022 provides the broad messaging standard, CBPR+ is the rulebook, outlining which data elements are mandatory, which are optional, and precisely how they should be structured for SWIFT network compatibility. CBPR+ will also outline detailed translation rules for Swift MT to MX mapping, including the period in which MT messages and ISO 20022 co-exist.

Regional payment systems have established their own implementation schedules.

  • The Eurozone's TARGET2 has already transitioned as of November 2022.
  • The UK's CHAPS system began its migration in April 2023.
  • The US Federal Reserve and The Clearing House have set their deadline for 2025, aligning with the conclusion of SWIFT's coexistence period.

For smaller institutions, fintech companies, and organisations in emerging markets, meeting these deadlines may bring some challenges, but also opportunities in regards to better fraud detection, streamlined processes and stronger compliance.

These entities should adopt a phased implementation approach, beginning with:

  1. A comprehensive assessment of current messaging systems and identification of gaps. This initial evaluation, completed by your vendor, should determine which payment corridors and message types require immediate attention based on regulatory deadlines and business priorities.
  2. The testing phase, during which institutions should establish connectivity with translation services and validate message conversions. Many smaller organisations benefit from utilising in-flow translation services during the coexistence period, which automatically convert between legacy formats and ISO 20022 messages. However, if you stop at this stage, you will leave a lot of value on the table. ISO 20222 done well can improve your whole security posture. This approach minimises disruption while technical teams develop native ISO 20022 capabilities.
  3. Full deployment, requiring end-to-end ISO 20022 processing capabilities. Institutions should plan this transition well before the 2025 deadline to avoid operational risks associated with last-minute migrations.

Appointing an expert team who can control the transition end to end will ensure that this is completed with precision and accuracy with zero downtime.

Regulatory authorities have developed numerous resources to support this transition. The SWIFT MyStandards platform offers specification documents, usage guidelines, and validation tools. Central banks provide country-specific implementation guides that address local requirements. The ISO 20022 Registration Authority maintains a comprehensive message catalog with detailed field descriptions and usage rules.

Eastnets offers specialised transition tools, including format validators, translation services, and compliance verification systems, especially helpful during the coexistence period.

The coexistence period represents a critical transition phase during which financial institutions must handle both message formats. This requires maintaining dual processing capabilities or implementing translation services. Incoming MT messages may need conversion to ISO 20022 for internal processing, while outgoing messages might require transformation to match recipient capabilities.

Institutions should note that simple format translation will not provide the full ISO 20022 benefits. This will achieve technical compliance, but the strategic advantages of enhanced data come from redesigning processes fully to utilise the richer information structure.

How ISO 20022 Provides Smarter Payments and Stronger Compliance

The data rich messaging that ISO 20022 provides transforms transaction processing and regulatory compliance. The standard's structured format enables financial institutions to transmit comprehensive information within payment messages, creating transparency throughout the transaction lifecycle. This enhanced visibility allows banks to track payments end-to-end, identify potential issues proactively, and provide customers with detailed status updates.

The standard's granular data structure supports automation across multiple financial processes. Payment messages can now include specific remittance information, purpose codes, and entity identifiers that enable straight-through processing without manual intervention. Financial institutions implementing ISO 20022 report significant reductions in payment investigation cases as the detailed information prevents misrouting and misinterpretation of payment instructions.

Regulatory compliance

Regulatory compliance benefits substantially from the ISO 20022 implementation. The standard accommodates extensive party information, including detailed originator and beneficiary data required by anti-money laundering regulations. Financial institutions can embed compliance checks directly into their payment processing workflows, as ISO 20022 messages contain the necessary fields to perform sanctions screening, beneficial ownership verification, and transaction monitoring. The structured nature of ISO 20022 data also simplifies regulatory reporting, as required information can be extracted systematically from payment messages.

Fraud Detection

Fraud detection capabilities improve markedly with ISO 20022 adoption. The standard's rich data elements fundamentally change how financial institutions detect fraudulent activity, by allowing for more sophisticated pattern recognition and anomaly detection. This is done through:

  • More comprehensive information: Legacy formats typically only provide 5-7 data fields for fraud analysis but ISO 20022 expands this to 20+ structured data elements, giving fraud teams much more transaction data to work with, which makes it much easier to spot any suspicious activity.
  • Real-time pattern analysis: Banks can implement advanced analytics on transaction data, helping them to identify potential fraud indicators like frequency, location, behaviour patterns and unusual activities – and all of this can be monitored in real time.
  • Better behaviour profiling: With all of this additional information, banks can build more comprehensive profiles of customers, meaning that any change in activity can be flagged as suspicious.

The standard also supports end-to-end encryption and digital signatures, enhancing payment security while maintaining data integrity throughout the transaction chain. This combination of enhanced data visibility and stronger security creates a powerful framework for identifying and preventing fraudulent activities before they can be completed.

Payment Reconciliation

Payment reconciliation processes become more efficient with ISO 20022. The standard's structured remittance information allows for the automated matching of payments with invoices, reducing the need to do this manually. Corporations receiving payments benefit from consistent formatting of remittance data, enabling straight-through posting to accounts receivable systems. This automation reduces the amount of days sales outstanding and improves cash flow forecasting accuracy. The standard also reduces payment returns and investigations through clearer instruction formatting and comprehensive validation rules that catch errors before messages enter the payment system.

How ISO 20022 Will Drive Innovation in the European Payments Industry

Having financial institutions, corporations, and fintech companies being able to interconnect in a standardized way that provides far more transparency and insight will transform the European payments landscape. Standardizing communication across previously disconnected systems will allow all market participants to exchange rich, structured data regardless of their technological infrastructure.

As instant payment schemes like SEPA Instant Credit Transfer adopt ISO 20022, financial institutions will be able to process transactions around the clock with complete data transparency. This capability integrates naturally with open banking initiatives, where standardised APIs built on ISO 20022 data structures facilitate secure information sharing between authorised parties.

Financial institutions are developing new business models and services based on the standard's data richness. Banks are now able to offer advanced treasury management solutions using ISO 20022's detailed remittance information as it can provide real-time cash position visibility.

Payment service providers are creating value added services like automated reconciliation, intelligent routing, and enhanced fraud monitoring using the standard's structured data elements.

The cross-border payment space particularly benefits from ISO 20022 adoption. European financial institutions can now process international transactions with the same efficiency as domestic ones, eliminating many traditional friction points. This capability opens new revenue opportunities for banks that can offer competitive cross-border payment services with transparent fees, predictable timing, and comprehensive tracking.

The Global Landscape of ISO 20022 Adoption

ISO 20022 adoption varies significantly across global regions, with some markets racing ahead while others follow a more measured implementation approach.

Asia Pacific

Countries like Japan, Singapore, and Australia are integrating ISO 20022 into their payment infrastructures en masse. Japan's Zengin System completed its migration in 2018, while Singapore's FAST network and Australia's New Payments Platform were built natively on ISO 20022 frameworks.

The China National Advanced Payment System (CNAPS) has adopted the ISO 20022 standard for high-value payments, yet it maintains proprietary elements tailored to its domestic market. China's unique hybrid approach is allowing them to balance international compatibility with their own specific national needs.

Latin America

Across Latin America, the adoption is slightly more fragmented as individual countries integrate ISO 20022 into their existing infrastructure.

In Brazil, the PIX instant payment system now incorporates ISO 20022 elements, processing over 15 million transactions daily.

Mexico has announced plans to migrate its SPEI system to the standard by 2025, while Colombia and Chile are in earlier planning stages.

The Middle East and Africa

The United Arab Emirates and Saudi Arabia are leading ISO 20022 integration efforts in the Middle East. Whilst in Africa, the likes of South Africa and Nigeria are developing integration roadmaps. However other African nations face challenges due to resource constraints.

Emerging markets often approach ISO 20022 implementation differently than established financial centers. Rather than migrating legacy systems, many build entirely new payment infrastructures based on the standard. This "leapfrogging" strategy allows these markets to bypass intermediate technologies and implement cutting-edge solutions immediately.

Regulatory approaches to ISO 20022 also differ globally. The European Central Bank mandates the standard for TARGET services, while other jurisdictions like Singapore use regulatory incentives rather than requirements. Some regions establish public-private partnerships to coordinate implementation, sharing costs and expertise across the financial ecosystem.

With varying timelines for ISO 20022 adoption across different regions, temporary interoperability can become an issue. It is vital that financial institutions operating across multiple regions maintain translation capabilities between legacy formats and the new standard during this transition period. Some global banks have responded to this problem by creating centralised ISO 20022 competency centers that support regional implementation teams.

Future Outlook:

Securities, Trade Finance & Card Transactions

Looking into the future, it is likely that ISO 20022 will likely expand its scope from payments into securities, trade finance, and card transactions. Creating unparalleled data consistency across previously siloed financial operations.

Reduced False Positives

Machine learning algorithms that are trained on ISO 20022's structured data will identify anomalies invisible to current systems, potentially reducing false positives in compliance screening by 50% or more.

Greater API Connectivity

API ecosystems will connect banks, FinTechs, and corporations in flexible arrangements that go far beyond the traditional banking relationships we see today. Consistent data models will enable these connections without custom integration work for each new participant, and it’s projected that by 2027, over 70% of financial institutions will expose ISO 20022-based APIs to external partners.

Improved Regulatory Reporting

Banks currently spend approximately 10-15% of operating costs on regulatory compliance; ISO 20022's structured format could reduce this burden through automated reporting. Some central banks are already developing systems that will extract required information directly from ISO 20022 messages, eliminating separate reporting processes.

Greater Insight

As our cities become more connected than ever (smart city infrastructure, autonomous vehicles etc), they will generate payment instructions carrying more detailed information about services rendered or resources consumed. Offering insight into users behaviour like never before.

Improved Cross-Border Payment

ISO 20022 will enable new routing mechanisms that optimise for speed, cost and any other parameter. Central Bank Digital Currencies (CBDCs) which are under development in over 100 countries will likely adopt ISO 20022 messaging too, with smaller institutions benefiting from cloud-based translation services and managed connectivity solutions that allow for accessibility without extensive in-house expertise.

Challenges and Risks in ISO 20022 Adoption:

Implementation Cost

The high implementation costs present a substantial barrier for smaller institutions, fintech companies, and organisations in emerging markets.

Estimates range from $100,000 to several million dollars depending on organisational size and complexity.

Eastnets helps organisations overcome this financial hurdle through specialised solutions designed with smaller institutions in mind, including:

  • Modular implementation based on business priorities
  • Cloud-based solutions that minimise upfront investment
  • Managed services that reduce the need for in-house expertise.

Technical expertise

ISO 20022 implementation requires specialised knowledge of message formats, XML schema design, and integration protocols which many smaller institutions lack. This creates a dependency on external vendors or consultants to support, and extends to ongoing maintenance also.

Reduce the complexity by partnering with Eastnets for your migration. We can help you to transform message types using an intuitive graphical user interface, without a need for a development team or technical skills.

Legacy system integration

Many smaller banks operate on core banking systems developed before ISO 20022, most of which wont be able to accommodate the rich data structure of the messages.

As a result, risks can emerge during migration periods when institutions must maintain parallel systems. Simultaneously operating both legacy and ISO 20022 processes strains resources and introduces operational complexity.

Eastnets can support through seamless message translation between legacy formats and ISO 20022. This allows organisations to maintain existing systems while gradually implementing new capabilities.

Regulatory compliance

Organisations must navigate both international standards and local requirements, which sometimes conflict. The absence of standardised compliance frameworks specifically designed for smaller institutions compounds this challenge further.

Our managed services help you to navigate this, ensuring you meet regulations in various locations.

Moving Too Slow

Smaller organisations risk losing customers to larger competitors who are able to integrate ISO 20022 quicker and start to benefit from its efficiency and service advantages sooner. Eastnets can help to level the playing field. We’ll not only help you to implement the new system, but also to understand how to leverage the data it offers, so you can detect fraud, enhance customer insights and reduce costs.

The Shift from SWIFT MT to ISO 20022 and How Eastnets Facilitates the Transition

Eastnets provides specialised solutions for smaller institutions, fintech companies, and organisations in emerging markets navigating this transition. Eastnets solutions enable seamless message translation between legacy formats and ISO 20022, allowing organisations to maintain existing systems while gradually implementing new capabilities. Eastnets offers modular implementation approaches that permit phased adoption based on business priorities and available resources, reducing the immediate financial burden of full-scale migration.

For institutions with limited technical expertise, Eastnets provides managed services that handle message validation, transformation, and routing. These services ensure compliance with both the technical requirements of ISO 20022 and the regulatory mandates of various jurisdictions. Eastnet's cloud-based solutions minimise upfront infrastructure investments while providing scalability as transaction volumes grow.

Eastnets also offers specialised training programs and implementation support tailored to the needs of smaller organisations, addressing the knowledge gap that often impedes successful adoption.

Maintaining compliance throughout the transition requires careful planning and execution. Eastnets helps organisations develop comprehensive migration strategies that include mapping existing processes to new message formats, identifying potential compliance gaps, and establishing testing protocols. Eastnets solutions incorporate built-in validation rules that ensure messages meet both format requirements and regulatory standards across different markets.

The Benefits of Using Eastnets to Migrate to ISO 20022

Eastnets offers a comprehensive suite of solutions to support the ISO 20022 migration process. Financial institutions partnering with Eastnets gain access to specialised expertise and tools designed specifically for the intricacies of payment message standardization.

Eastnets migration services provide end-to-end support, beginning with a thorough assessment of existing systems and concluding with post-implementation monitoring. This systematic approach minimises disruption to daily operations while ensuring complete compliance with the new standard. Smaller institutions particularly benefit from Eastnets' scalable solutions that adapt to their specific needs and resource constraints.

A mid-sized regional bank in Asia successfully implemented Eastnets' migration toolkit and reported a 40% reduction in the expected project timeline. The bank's compliance officer noted, "The pre-configured mapping templates saved our team months of development work." Similarly, a credit union network in North America utilised Eastnets' testing environment to validate message formats before full deployment, preventing costly errors.

Eastnets' solutions feature automated validation tools that verify message compliance in real time, significantly reducing the risk of payment rejection. The platform's intelligent mapping technology converts legacy formats to ISO 20022 with minimal manual intervention, preserving critical data elements while adapting to the richer data structure.

Eastnet's cloud-based implementation option eliminates the need for extensive infrastructure investments, making the migration financially viable for smaller institutions. Clients also gain ongoing support and regular updates that keep their systems aligned with evolving regulatory requirements.

Eastnets' collaborative approach includes knowledge transfer sessions that build internal capacity, reducing long-term dependency on external consultants.

Conclusion

ISO 20022 represents a significant shift in financial messaging that will transform global payment systems for years to come. The standard's comprehensive data structure will enable more efficient cross-border transactions, improved compliance capabilities, and enhanced customer experiences across the financial ecosystem.

The thought of implementing ISO 20022 can seem daunting, but by taking proactive steps, assessing current systems, developing a phased implementation plan, and training staff, organisations can start to change compliance requirements into competitive advantages. Early adopters will position themselves to offer superior services while avoiding the rushed implementation that last-minute compliance often necessitates.

The financial landscape continues to evolve, and ISO 20022 adoption marks a defining moment in this evolution. Organisations that prepare thoroughly will navigate this change successfully and discover new opportunities for innovation and growth.

Let Eastnets help guide you through.

 

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