Transforming Payments Infrastructure: Gulf Bank’s Integration of Eastnets PaymentSafe for Real-Time Payments (WAMD)
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- Transforming Payments Infrastructure: Gulf Bank’s Integration of Eastnets PaymentSafe for Real-Time Payments (WAMD)
Situation
Modernizing for Real-Time Banking
Gulf Bank, one of Kuwait’s leading financial institutions, identified the urgent need to modernize its payments infrastructure to comply with the Central Bank of Kuwait (CBK) mandate for Real-Time Payments (RTP).
As Kuwait accelerated the adoption of instant and high-value payment frameworks under WAMD, Gulf Bank required a solution that could deliver speed, security, and regulatory compliance — without disrupting daily banking operations.
To meet these requirements, Gulf Bank selected Eastnets PaymentSafe Instance Module, a comprehensive, real-time payment hub designed to automate transactions, strengthen compliance, and integrate seamlessly with Kuwait’s WAMD real-time payments platform.
Task
Compliance, Speed, and Seamless Integration
Deploying a real-time payments ecosystem introduced several operational and regulatory challenges:
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Manual processes slowing transaction processing and scalability
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Requirement for real-time alias registration and management
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Compliance with ISO 20022 messaging standards and CBK regulatory frameworks
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Enablement of Request-to-Pay (RTP) functionality for flexible payment initiation
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Reduction of operational risk through automated compliance checks
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Seamless connectivity with CBK payment hubs without impacting existing systems
The challenge was clear: build a future-ready RTP infrastructure that ensures resilience, compliance, and uninterrupted service delivery.
Action
Real-Time Payments with Eastnets PaymentSafe Instance Module
Gulf Bank partnered with Eastnets to deploy the PaymentSafe Instance Module, enabling end-to-end integration with the CBK’s real-time payments framework.
This implementation ensured minimal disruption while delivering a scalable and robust real-time payments environment.
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Key capabilities delivered:
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Real-Time APIs
Enabled alias creation, registration, and management for IBAN- and mobile-based instant payments
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Automated Workflows
Reduced errors, validated transactions, and efficiently managed exceptions
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Instant Notifications
Delivered real-time payment status alerts, improving transparency and customer experience
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Fraud Detection & Compliance
Embedded monitoring and automated compliance checks to mitigate financial risk
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Seamless Integration
Ensured secure communication between Gulf Bank’s core systems and CBK’s WAMD hubs
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Resilient Infrastructure
Deployed on a four-node Active/Active architecture, ensuring 100% availability and disaster recovery readiness
Results
From Legacy Processes to Real-Time Innovation
The transformation delivered measurable outcomes across Gulf Bank’s payment operations.
As a result, Gulf Bank is now positioned as a leader in Kuwait’s digital payments transformation, delivering fast, secure, and innovative real-time banking services.
Key outcomes:
Regulatory Compliance
Full alignment with CBK’s RTP mandate and ISO 20022 standards
High Transaction Volumes
340,000 inward and outward transactions processed daily; 10 million transactions processed monthly
Enhanced Customer Experience
Instant payments, alias-based transfers, and RTP services for retail and corporate customers
Senthil Kumar, Executive Manager Gulf Bank
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