Precision at Scale: How Mastercard Strengthened AML Compliance

Situation

Modernizing Compliance for a Global Payments Leader

Mastercard Transaction Services EU, a central player in the global payments ecosystem, continues to invest in innovation and compliance to maintain its leadership position. As part of its commitment to operational integrity and regulatory excellence, Mastercard partnered with Eastnets to upgrade from SafeWatch Filtering 4.0 to SafeWatch Screening 5.0 — the next-generation compliance screening solution.

This strategic move enhanced real-time transaction monitoring, detection precision, and system scalability, allowing Mastercard to manage increasing transaction volumes while maintaining the highest standards of AML and financial crime compliance.

 

Task

A Seamless Shift to Real-Time, High-Accuracy Compliance

For Mastercard, ensuring compliance at scale requires balancing speed, accuracy, and regulatory alignment. The organization needed a risk-free migration to SafeWatch Screening 5.0 that would:

  • Support real-time, high-volume transaction screening across global systems

  • Integrate seamlessly within Mastercard’s complex infrastructure

  • Reduce false positives without compromising match accuracy

  • Maintain full regulatory compliance under stringent AML rules

  • Deliver robust user training and validation for compliance teams

  • Preserve business continuity throughout the migration

Given Mastercard’s operational scale and the criticality of uninterrupted payments, the migration required a phased, meticulous, and globally coordinated approach.

screening-hero-03
Action

Collaborative Execution, Built for Scale

Eastnets and Mastercard worked hand-in-hand to execute a structured, risk-controlled migration plan, ensuring precision, compliance, and performance every step of the way.

Key implementation stages included:

 

 

  • In-Depth Business Analysis

    Eastnets evaluated Mastercard’s operational environment to align configuration and screening logic with regulatory and business needs.

  • Rigorous Testing and Validation

    Pre-deployment simulations optimized accuracy, minimized false positives, and confirmed real-time performance at scale.

  • Comprehensive User Training

    Mastercard’s compliance teams were trained on new features, including real-time list updates, dynamic rule management, and enhanced alert workflows.

  • Continuous Support

    Post-go-live, Eastnets provided proactive monitoring, fine-tuning, and ongoing performance optimization to ensure seamless adoption.

The result was a smooth transition to SafeWatch Screening 5.0, achieved without operational downtime or compliance risk.

Results

Stronger Compliance, Faster Transactions, Greater Confidence

The migration delivered clear, measurable improvements across Mastercard’s compliance operations:

Enhanced Detection Accuracy

Advanced algorithms reduced false positives and improved decision-making precision.

Real-Time Processing

Instant, high-volume transaction screening maintained compliance without slowing down payments.

Regulatory Confidence

SafeWatch Screening 5.0 positioned Mastercard to exceed global AML and financial crime prevention standards.

mastercard_1990-1996-logo_brandlogos.net_ydtlw

Ramy Mansour, Vice President Legal Compliance Mastercard Transaction Services EU

“Eastnets played a pivotal role in our successful migration to SafeWatch Screening 5.0. Their expertise and collaborative approach ensured a seamless transition, enabling us to enhance our AML compliance capabilities while maintaining operational continuity.The new system has improved our detection accuracy and processing efficiency, allowing us to meet regulatory demands with confidence. Eastnets’ commitment to excellence has been instrumental in reinforcing our position as a leader in secure and compliant payment solutions.”

By modernizing its compliance infrastructure, Mastercard strengthened both its operational agility and its global reputation for secure, compliant, and efficient payment processing.

The next products in your Anti Money Laundering journey

Eastnets products are toolsets designed to work together for maximum protection and security. Stacking our products into a modular solution that fits your exact needs is highly recomended to reduce financial crime, fraud and other nefarious acts that could compromise your network.

Arrange a demo

Our fraud and compliance experts are ready to help build you a custom solution. Book a demo with our team today and start your journey to compliance bliss.

arrange-demo-101