CEO Executive Assistant

Job Title: Deputy CEO Executive Assistant
Job Family: Management
Report To: Deputy CEO
Subordinates: None

Company Overview

Eastnets is a leading player in the B2B fintech industry. We are a global provider of compliance and payment solutions for the financial services sector. Our experience and expertise help ensure trust at 800 financial institutions across the world, including 11 of the top 50 banks. For more than 35 years, we’ve worked to keep the world safe and secure from financial crime. We do it by helping our partners manage risk through Sanction Screening, Transaction Monitoring, analysis, and reporting, plus market-leading consultancy and customer support. Have a look at our website here: www.eastnets.com.

Job Description

The Deputy CEO Executive Assistant is responsible for providing a broad range of high-level administrative support to the Deputy CEO. This role requires professionalism, discretion, and resourcefulness in a fast-paced environment. The Executive Assistant should manage confidential and sensitive information with the utmost integrity and serve as a trusted representative of the Deputy CEO.

This role involves frequent interaction with executive team members, employees at all levels of the organization, and external stakeholders. The individual must be capable of making sound decisions independently, often with minimal supervision or guidance. Acting as a gatekeeper and ambassador for the Deputy CEO, the Executive Assistant must possess a deep understanding of the executive’s priorities, goals, and values, as well as those of the organization. Maintaining awareness of the broader organizational context and strategic direction is essential, particularly when engaging with external parties.

Responsibilities & Duties

1. Analyze the executive's day-to-day operating practices to create new systems or mechanisms to streamline work most efficiently and effectively.

2. Create an effective follow-up with all stakeholders and a feedback mechanism on all tasks, activities, and requests initiated by your executive.

3. Manage the calendar, meetings, travel schedules, and expense reports for the Deputy CEO, ensuring complete and accurate information is available for all matters.

4. Serve as a liaison and respond to internal and external inquiries and requests.

5. Maintain a high degree of confidentiality concerning all matters.

6. Coordinate the planning and scheduling of meetings.

7. Perform special project work as assigned.

8. Handle administrative duties, such as maintaining mailing lists, processing invoices, and coordinating mailings and phone support.

9. Serve as the primary Office Manager, handling memo writing and internal communications as needed.

10. Understand the organization's values and become familiar with all team members and their roles and responsibilities.

11. Be prepared to answer questions and make decisions in the best interest of both the executive and the company.

12. Maintain the security of the information, devices, and systems that Eastnets and its personnel, customers, and partners use.

13. Protect Eastnets business information and any customer, supplier, or partner information within its custody by safeguarding its confidentiality, integrity, and availability.

14. Adhere to and comply with Eastnets internal security policies, Code of Ethics, Non-Disclosure Policy, Non-Compete Policy, Email Policy, Proprietary Rights Acknowledgement, Background Check Policy, and all other internal policies and the employee handbook.

15. Participate in the company’s wide initiatives.

Qualifications

1. A bachelor’s degree in Management Information Systems or a related field is preferred.

2. Previous experience in a similar role.

3. Additional courses in Business Writing and Elocution are advantageous.

4. Excellent oral and written communication skills in English.

5. Superb organizational skills.

6. Proficiency in multitasking is essential.

7. Exceptional interpersonal skills and the ability to communicate effectively across all levels of the organization.

8. Demonstrated attention to detail.

9. Creative problem-solving skills.

10. The ability to maintain composure is essential for handling critical situations and pressure.

11. Advanced aptitude with all Microsoft Office applications, including Word, Excel, Visio, and PowerPoint.

12. Familiarity with AI technologies and their application is a strong plus.