Lifelong learning has traditionally been a challenge for highly specialized professions such as AML compliance officers, investigators and SWIFT specialists, where the central core of knowledge tends to change continuously. EastNets training program offers on-site and web-based training for AML compliance professionals and Operations Managers. We connect the dots between proven technology and relevant, real-world experience.

EastNets offers a selection of on-premises training courses for users of all levels. All courses are delivered by EastNets’s accredited consultants, who will be on hand at all times during the course to offer practical advice and guidance and facilitate valuable discussion.

Systems Benefits Realization:

The Benefit realization program aims at analyzing EastNets solution utilization and users experience,  and the level of satisfaction with EastNets services. 


EastNets offers the following training programs:

  • Basic End-User Training
    Our Basic End-User Training provides you with the tools for success in the everyday use of EastNets solutions. The program focuses on delivering know-how in detection, investigation, management, and reporting of suspicious activity and hands-on exercises with real cases and alerts.
  •  Advanced User Training
    In the advanced course, we give the delegates a comprehensive training about the advanced features of our Solutions. In this training, we will address those features, which normally do not apply to the day-to-day use of monitoring customer behavior.
  • Front-Line/Branch Staff Training
    The front line training course is specifically designed for those users who are responsible for handling alerts on behalf of their branch or business. This training is designed for those users who need a practical understanding of money laundering detection and how to efficiently manage incoming alerts and to avoid future backlogs.
  • Advanced Reporting and Management Information Training
    Management information is essential and will give you important information about the quality of your data and the workload of your investigators. During this training, we will teach you how to create your own customized management reporting and update and maintain your reporting to comply with your local regulator.
  • Risk Analysis Training
    Risk analysis training is designed for business analysts charged with controlling the rapidly changing financial crime and compliance marketplace. In this training, we will teach business analysts how to set up a risk matrix based on products, customers and business areas and how to develop and maintain risk scenarios to tune the monitoring system and to meet the ongoing regulatory requirements.
  • Technical User Training
    In this training session, you will learn how to install, configure and update EastNets solutions. During training days, our certified expert will discuss the technical requirements of our platform, guide you through a full installation process, and provide tips and best practices on how to set up the technical configuration.
  • Support and Maintenance Training
    This training session is designed for users responsible for providing technical day-to-day support of the EastNets solutions, and the connectivity to the back office's systems and databases. This training and qualification will help users to effectively implement IT support and maintenance within their own organization.

For Questions or more Information about EastNets Services

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Other Services

False Positive Reduction & Fine Tuning

Designed to optimize anti-money laundering operations, reduce the number of false positive alerts and increase operational performance of your monitoring tools.

SWIFT System Care & Support

Cost-effective SWIFT System Care and support services to reduce the cost, hassle, and burden of maintaining your SWIFT Infrastructure.