Sales Accounts Manager 

Description

The Sales Accounts Manager is responsible for managing a portfolio of accounts, maintaining client relationships by handling customers’ demands and ensuring they are satisfied, and generating new sales opportunities for the company using existing and potential customer networks.

Responsibilities

• Generate Eastnets products sales and build client relationships with the assigned existing customer base and generated accounts to achieve targets.
• Manage Eastnets products application sales process, starting from targeting the prospect until deal completion and collection.
• Initiate and follow-up with customers to sell or resolve problems.
• Prepare and present proposals. 
• Position Eastnets solutions to meet customer requirements.
• Own and execute RFI/RFP process.
• Conduct meetings with clients under Account Manager responsibilities.
• Achieve quarter and annual targets.
• Respond to requests from customers for information including managing vendor audit process.
• Engage in technical discussions with potential clients, demonstrations, and presentations.
• Remain knowledgeable and up-to-date on changes and developments in the infrastructure and financial industries.
• Use and update CRM effectively and provide a competitive advantage.
• Understand customer needs and requirements.
• Develop and maintain relationships with customers.
• Locate new sales opportunities through different sales techniques:
  • Cold calls
  • Trade shows attendance
  • Build references list
  • Build a social media list
  • Conduct product presentation
• Follow up on leads and opportunities.
• Route qualified opportunities to Regional Sales Manager.
• Help the Regional Sales Manager with various admin tasks like contracts follow-up.
• Report on a periodic basis to Regional Sales Manager.
• Maintain accurate and complete CRM records.
• Close sales and achieve targets.
• Maintain the security of the information, devices, and systems that Eastnets and its personnel, customers, and partners use.
• Protect Eastnets business information and any customer, supplier, or partner information within its custody by safeguarding its confidentiality, integrity, and availability.
• Adhere to and comply with Eastnets internal security policies, Code of Ethics, Non-Disclosure Policy, Non-Compete Policy, Email Policy, Proprietary Rights Acknowledgement, Background check Policy, and all other internal policies and employee handbook.
• Participate in company’s wide initiatives.

Requirements

• Bachelor's degree in Marketing, Finance or IT, or a related major.
• Minimum three years’ experience in the sales of software applications (preferably banking applications).
• Have successfully participated in sales teams, and with proven sales track record.
• Hands-on knowledge of association’s needs and capabilities.
• Understanding of payments industry, compliance and risk management.
• Excellent formal presentation skills before both small and large groups.
• CAMS certification is a plus