Jordan, Amman

Development Operations Engineer (DevOps)


Based in EastNets offices in Amman, Jordan, the DevOps (Development and Operations) Engineer will be responsible for developing and deploying innovative technology solutions that support EastNets’ strategy and address software requirements of its customer base. She/he will work in a team environment and will actively support and offer advice on other functions within the company. The candidate will demonstrate an excellent understanding of systems development cycle and deployment procedures, strong team coordination and communication skills; a proactive approach to problem-solving, and a systematic approach focus on problem identification and resolution.


  • Work with product development teams to improve performance and reliability of new features.
  • Design, write, document, and deliver software to improve product availability, scalability, and performance
  • Develop, train and mentor teammates.
  • Automate the installation and upkeep of build, and deploy tools and dependencies.
  • Evaluate current build, release and hosting infrastructure and implement enhancements as required.
  • Define processes, techniques, architectures, and practices to ensure the reliability and performance of EastNets products and services.
  • Design and implement innovations that improve software engineering velocity, infrastructure resiliency, security, and data availability.
  • Coordinate and perform major upgrades with zero downtime.
  • Solve live performance and stability issues and prevent their recurrence.
  • Work with highly skilled subject-matter experts from different offices around the globe.
  • Influence and inspire software engineering leadership and mentor engineers by motivating improvements.
  • Help define and build true CI/CD culture, tooling and processes.
  • Be comfortable with frequent, incremental code testing and deployment.
  • Demonstrate a strong grasp of automation tools.
  • Develop data management skills.
  • Possess strong focus on business outcomes.
  • Be comfortable with collaboration, open communication and reaching across functional borders.
  • Participate in the development and documentation of system specifications.
  • Provide estimates for the activities as input to the project plans.
  • Write, modify, integrate, test, and maintain software scripts according to the industrial best practices and the ones defined within the group.
  • Work with the I&S, TS and QA teams on defining test cases and help resolve technical issues.
  • Identify and communicate technical problems, processes and solutions.
  • Maintain the security of the data and information, devices and systems that EastNets, and its personnel, customers and partners use.
  • Defend EastNets business information as well as that of customers, suppliers or partners within the company’s custody, safeguarding its confidentiality, integrity and availability.
  • Comply with EastNets internal security policies, Code of Ethics, Non-Disclosure and other company policies. 


  • A degree or diploma or a relevant international technical qualification in Computer Science, Information Systems or relevant Engineering field.
  • A minimum of 5 years of DevOps work experience.
  • Extended experience with AWS, Jenkins and CI/CD best practices.
  • In-depth understanding of web operations best practices
  • Scripting wizardry and an adept command of the command line
  • Experience with configuration management.
  • Advanced knowledge of Unix/Linux systems.
  • Extensive experience in deploying RDBMS based applications.
  • Software integration design and implementation skills.
  • Experience in the SCRUM development methodology.
  • Experience in software source control systems and tools.
  • Knowledge of financial software, SWIFT, AML or compliance is a major plus.
  • Extensive experience in SQL statements and stored procedures using Oracle and/or Microsoft SQL.
  • Db2 experience is a plus.
  • Experience in Reporting engines such as Crystal Reports or Jasper Software technology is a major plus.
  • Real curiosity, enthusiasm and passion for the inner workings of products and solutions, the automation aspects of new technology. 
  • An ability to jump into situations with a few guardrails and make things better.
  • An ability and a desire to fix things when they break.
  • A passion for learning and developing new skills.
  • An ability to pick up knowledge and learn quickly.
  • Self-motivated, autonomous, empathetic and great communication skills.
  • Demonstrated ability to develop skills, work effectively with the team dynamics and achieve goals
  • Experience working in multi-cultural environments.
  • Ability to work alone and in teams in a challenging environment.
  • Proven track record of achieving set objectives within an agreed time frame.
  • Effective written and oral communication skills in English.
  • Knowledge of other required technologies is a plus.


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