Dear Valued Customer,
EastNets is committed to supporting our customers, keeping our employees safe, ensuring business continuity, and helping combat the impact of the coronavirus (COVID-19).
We are closely monitoring the evolving COVID-19 developments and will continue to make decisions in the best interest of our clients and employees.
I want to share what we are doing to protect our clients in these challenging times.
You and your teams depend on us being available to serve you; this is our top priority. We are taking a region-to-region approach, guided by local experts and authorities. Our teams worldwide are equipped to work remotely and perform their jobs securely. We have implemented new security measures in our internal communication channels, as well as in the channels in which we communicate with you.
In light of the elevated security risks of working remotely, several customers have asked us to help them maintain secure operational environments whilst their employees work remotely. Therefore, over the next few weeks, we will be sharing with you our product enhancements that will allow you to feel confident that you are doing your best to combat cyber-criminals and to ensure your business continuity.
Over the coming months, due to tightening travel restrictions, our EastNets colleagues may not be able to see you in person. However, please be assured that we are open for business and intensely focused on protecting your institution.
Thank you for placing your trust in us over the years. If you have any questions, please contact us on the numbers/email below.
For more information:
- EastNets Business Continuity Plan and COVID-19: Frequently Asked Questions
- EastNets latest blog: COVID-19: How to Work Securely whilst Working Remotely
- Tel: +1-212-631-0166 / +1-877-444-9855
- Mob: +1-917-596-9252 / +1 917 757 7049
- Email: firstname.lastname@example.org