Product Support Timeline

Below please find the product support timeline for our solutions. If you have any questions, please do not hesitate to contact us per below:

Global CS: cs@eastnets.com
GCC: cs.gcc.@eastnets.com
Levant and Egypt: cs.lv@eastnets.com
Europe and Turkey : cs.eu@eastnets.com
USA: cs.us@eastnets.com
Channels: cs.ch@eastnets.com

en.SafeWatch Filtering

 

Version Number

Enhancements
New Features

Maintenance
Bug Fixing

End of Support

SAA 7.0 Support

Upgrade Path

Remarks

 

3.0.7

No

No

Dec-11

No

Upgrade to 3.1.x 3.2.x
Migrate to 3.3.x

Support is limited to upgrade to 3.1.2 or later
3.3 Fresh install, migrate the data

 

3.1.x

No

Yes

 End of 2012

Yes (3.1.2 and later)*Available

Upgrade to 3.2.x
Migrate to 3.3.x

3.3 Fresh install, migrate the data

 

3.2.x

Yes (Limited)

Yes

Q4 2013

Yes
*Available

Migrate to 3.3.x

3.3 Fresh install, migrate the data

 

3.3

Yes

Yes

Not Planned

Yes

Upgrade to next release

 

 

Syntax Patch Yes No Not Planned Yes Patch to apply on top 3.1.x, 3.2.x, and 3.3 If you are using en.SafeWatch Filtering 3.3 and have already made a new installation after
Sept 2011, by default, the 3.3 release will be supporting Syntax 1105
 

 

 

 

 

 

 

 

 

en.SafeWatchProfiling

 

 

Version Number

Enhancements
New Features

Maintenance
Bug Fixing

End of Support

Upgrade Path

Remarks

 

 

1.2.2.

No

No

Q1 2012

Upgrade to 1.2.3 -> 1.2.4 ->1.3

Support is limited to upgrade to 1.3

 

 

1.2.3

No

No

Q2 2012

Upgrade to 1.2.4 -> 1.3

Support is limited to upgrade to 1.3

 

 

1.2.4

No

No

Q4 2012

Upgrade to 1.3 -> 1.3.1

Support is limited to upgrade to 1.3

 

 

1.3

Yes

Yes

Not Planned

Upgrade to 1.3.1

Available

 

 

1.3.1New Yes Yes Not Planned Upgrade to next release Available

en.Reporting

Version Number

Enhancements
New Features

Maintenance
Bug Fixing

Release Date

End of Support

Supported SAA Versions

Upgrade Path

Remarks

2.4.3

Yes

Yes

End of Life - Not Supported

March 2012 (end of SAA 6.X)

SAA 6.x

upgrade from any previous versions to 2.4.3

with exception of 2.1
(2.1, 2.3, 2.4.3)

2.5.0

No

Yes

Available

not planned

SAA 6.x
SAA 7.0

upgrade from any previous versions to 2.5

with proposed exception of 2.1 & 2.3

Syntax patch

Yes

No

Aug-11

not planned

SAA 6.x
SAA 7.0

patch to apply on top of 2.4.3 or 2.5

 

2.6

Yes

Yes

Available

not planned

SAA 6.x
SAA 7.0

Upgrade from 2.5 

 

3.0

Yes

Yes

Q1 2013

not planned

SAA 7.0

 

 

 

 

 

 

 

 

 

 

en.Duplicate Detection

Version Number

Enhancements
New Features

Maintenance
Bug Fixing

Release Date

End of Support

Supported SAA Versions

Upgrade Path

Remarks

2.4.0, 2.4.1, 2.4.3, 2.4.4

No

No

Available

March 2012 (end of SAA 6.X)

SAA 6.0 - 6.2 - 6.3

upgrade from any versions previous to 2.4.4

 

3.0 ADK Patch

Yes (multibic config +
ADK 7.0 enhancement )

Yes

Available

not planned

SAA 6.x
SAA7.0

Upgrade from anu previous versions to 3.0
3.0 to 3.0 with ADK 7.0 patch

 

Syntax patch

Yes

No

Aug-11

not planned

SAA 6.x
SAA 7.0

patch to apply on top of 2.4.x or 3.0

 

3.2

yes

Yes

2011

not planned

SAA 7.0

 

 

4.0.

yes

Yes

2012

not planned

SAA 7.0

 

 

 

 

 

 

 

 

 

 

en.Recovery

Version Number

Enhancements
New Features

Maintenance
Bug Fixing

Release Date

End of Support

Supported SAA Versions

Upgrade Path

Remarks

2.1, 2.2

No

Yes

Available

March 2012 (end of SAA 6.x)

SAA 6.x

 

2.3

No

Yes

Available

Not planned

SAA 6.x
SAA7.0 (RCVS1.6)

Upgrade from previous versions to 2.3

 

 

 

 

 
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