Service Bureau Network Administrator     

Dubai, United Arab Emirates 
2-4 Years of Experience 

Apply by sending CV to: Recruitment@eastnets.com 

Job Description:

Implementation, monitoring, administration, maintenance and support on network, systems and security infrastructure. 

Essential Duties and Responsibilities:

  • Responsible for implementing network and system solutions based on EastNets Service Bureau (ENSB)documented polices and standards to meet the needs of clients.
  • Performs installations and configurations for new and/or existing network and system hardware and software. 
  • Responsible for assessing a client’s network requirements, as well as, testing, recommending and implementing solution to meet these requirements. 
  • Responsible for maintaining service availability of ENSB infrastructure by pro-actively managing and monitoring the network, systems and security 
  • Monitor network and system performance and respond to anomalies and issues following set procedures.
  • Performs network, operating system and security updates, patches, and configuration changes; maintains inventory of equipment and documentation of activities; performs network, system and service backups according to documented policies and procedures.
  • Investigates and resolves issues reported by the customer. Identify, apply and document solutions for errors and irregularities in network, systems and security according to documented policies and procedures. 
  • Provides assistance in network management from design through implementation, including maintenance and upgrade of existing networks. 
  • Ensures that the delivery of ENSB services and operations complies with security policies and other established guidelines and objectives. 
  • Collaborate with other team members and departments to deliver an effective and optimal solution in the implementation of projects, tasks, and operations  
  • Performs other relevant tasks which ensure the efficient and effective functioning of the unit.

Qualification:  

  • Bachelor's degree in Computer science, information systems or allied engineering. 
  • 2-4 years of work experience is required. 
  • Certification through software companies like Microsoft, Cisco, Juniper, etc. 
  • Analytical and problem-solving skills, aptitude for creativity and design, customer-service skills, and a team player. 
  • Strong verbal and written English communication skills.
  • Experience with firewall (Juniper and Cisco), network routers (Cisco), switches (Cisco), hypervisors (VMware) and servers (Windows 2008/2012/2016).
  • Strong knowledge in Internet Protocols such as IP, TCP, UDP and HTTP.Knowledge in Virtual Private Networks. 
  • Knowledge in Windows operating systems and basic shell scripting.
  • Knowledge in Virtualization. 
  • Ability to use analytical, network security, network monitoring and administration software programs.

 
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